I took the car into Ford Dealer and explained the problem but they found nothing during technician diagnostics Continued during vacation until we got back home and continued to hesitate and jerk at times when transmission was shifting. We went on vacation in April 2017 to Gulf Shores and the car transmission started to hesitate during highway driving while acceleration and braking in some heavy traffic. I left my company Decemand bought the car for personal use with about 43,500 miles and was running fine. The Explorer was given to me as a replacement company car with 42,000 miles. This was a 2017 Ford Explorer fleet car issued as a company to another employee who left our company. Whatever the best cleaning products are at the time, I use them. I baby my vehicle and put in the best products to maintain it (Amsoil, K&N, etc.).
Ford needs to recall the PTU, extend the powertrain warranty, and offer to service the PTU every 30,000 miles. I'm a first responder and have already missed one structure fire because I have no vehicle to go to calls. Right now, I'm waiting for ford to offer financial assistance for the repairs. I've read many articles on here and other sites, especially from mechanics, and they all said there should be a recall on the PTU, and that the fluid in it should be changed every 30,000 miles. Extremely loud! I know the 2013 Ford F-150's had a recall because it did something similar. When I would drive down a hill at the speed limit (55 mph or 45 mph), the vehicle would shift down into a very low gear and it sounded like a tractor-trailer powershifting down. I wanted the warranty to cover the turbo and Ecoboost engine because I was afraid they would have powertrain issues. Well, now they are saying it is only a 6 year/125,000 mile extended warranty and this isn't covered. When I purchased it, they said everything was covered under my 7 year/125,000 mile warranty, I'd just have to pay a $100 deductible for service. It is just outside the warranty coverage (64,000 miles). Find out more about our advertising opportunities.Ford told me my 2017 Ford Explorer Sport needed a new PTU and it would cost me $1904 to repair it. Advertise Advertising on is well-targeted, has unique benefits, and is highly successful. Looking for something lighter? Read our funny complaints to see people who found humor in a bad situation. Vehicle Problems Find out what cars to avoid, view the latest problem trends, or keep up-to-date with the most recently reported problems. Contact us with any comments or concerns.
#2017 FORD EXPLORER TRANSMISSION PROBLEMS DRIVERS#
Car Problem Resources Around the Site Information Find out more about us in the press or read stories from drivers who praise our work.The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Don't know how this is right in any way but steer clear of any 2016-2019 Ford Explorer with a 2.4L 4cylinder engine as this is a known issue that is no longer covered under any sort of warrantee program.Ĭ ® is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. FORD KNOWS ABOUT THIS ISSUE (HENCE THE PREVIOUS 20N07 COVERAGE) AND WILL DO NOTHING MORE ABOUT IT. Barely 1 year does not give customers any timeline to have anything done and what about those that never had the issue during that short timeframe? Since the vehicle is now over 100k miles and the NHTSA program 20N07 is no longer valid, no assistance is available to me to fix the car. Customer Satisfaction program 20N07 was opened on October 9th, 2020 for this exact issue (I was never notified) and was closed on November 30, 2021. Took it to Ford dealer to have diagnosed and was diagnosed with a failed torque converter stating that the transmission needed to be replaced.
Some jerking and hesitation while shifting in 3rd gear and up.
Car started having rough idle while in drive or reverse with a slow start from stop.
Firstly, I am the original owner of the car.
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